Products
Where can I find the full ingredient list for each product?
The full ingredient list can be found in the Product Listing tab on all products in our shop.
Are your products vegan?
All Cherie Simone Beauty products are made with vegan ingredients.
Do you use parabens, sulfates, phthalates or preservatives?
No. We take care in creating the healthiest product offerings. Our products are free of harmful ingredients, including parabens, sulfates, phthalates and preservatives, that act as endocrine disruptors, or interfere with the body's natural hormone balance, potentially leading to issues like reproductive problems, developmental concerns, and increased cancer risk.
Are products cruelty-free?
Yes. None of our products are tested on animals.
Orders
How can I contact customer service?
Email all inquiries to [email protected]. Someone will contact you within 24 hours.
How can I make changes to my order?
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How can I check the status of my order?
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What forms of payment do you accept?
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Shipping
Is there a shipping fee?
Yes. All orders include a shipping fee. We currently ship all orders using USPS services, including USPS Ground Advantage, Priority Mail and Priority Express. All shipping prices are real-time costs provided by USPS.
When will my order ship?
We offer three shipping methods that have varying shipping times:
USPS Ground Advantage: 2–5 business days for packages up to 70 lbs, including tracking
Priority Mail: 1–3 business days for packages, including tracking and insurance
Priority Mail Express: 1–2 calendar days for guaranteed delivery
Do you ship internationally?
No. We currently only ship to addresses in the United States, but are working to expand our offerings internationally.
What shipping methods do you provide?
We currently ship all orders using USPS services, including USPS Ground Advantage, Priority Mail and Priority Express.